External Management Article Link

 
Outsourcing
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As the BPO Business Grows, There's a Greater Focus on Metrics and Measurement
Business process outsourcing (BPO) is now in widespread use and that use is probably still growing. How can you make sure you are getting the most out of your use of BPO?
Publication: Knowledge@Wharton
BPO Takes Off
Business process outsourcing is reshaping companies in fundamental ways -- and raising new, complex questions that transcend cost savings.
Publication: Business Finance Magazine
How Should Companies Deal With Life After BPO?
Your company has outsourced one or more business processes. Now what? How do you ensure that you receive and continue to receive optimal benefits from the outsourcing relationship?
Publication: Knowledge@Wharton
How to Be an Outsourcing Virtuoso
As the turbulent global services industry matures, a highly skilled cadre of master providers and customers is emerging.
Publication: Strategy+Business
Managing Your Subcontractors
With a few tips from this "sub management" expert, you can create strong relationships that help your company grow.
Publication: Entrepreneur.com
Not Your Father's Outsourcing Deal
The current wave of offshore outsourcing includes business processes and administrative tasks. New management skills will be required, too.
Publication: Optimize
Outsource Your HR
Payroll, benefits, hiring, firing, tax compliance--erase those tasks from your to-do list by hiring an HR outsourcing firm.
Publication: Entrepreneur.com


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