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It's Easier to Replace a Customer than a Good Supplier
  By: John Malmo
You don't stand out by treating your customers with respect. Most companies do. You stand out when you treat suppliers the same way you treat your customers, and the benefits often are greater.


Place "+" (without the quotes) in front of words that must appear; "-" to exclude articles with certain words; and put double quotes around phrases. For example, fantastic search will find all case studies with either the word "fantastic" or "search" (or both). On the other hand, +fantastic +search will find only case studies with the words "fantastic" and "search". "fantastic search" will find only case studies that with the phrase "fantastic search". Note: Searches will not find words, such as 'management', that appear in more than half of the articles or words less than five letters long.

 


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