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Ethics as Defined by Business Leaders
  By: Brad Storm
Our lives and our decisions are shaped by our own personal and cultural ethics. Moreover, we are also influenced by the cultural values and ethics of those around us. Our values, our cultural values, and our personal ethics help us with the decisions we must make every day when faced with ethical dilemmas both in our personal and professional lives.

Ethics from the Inside out: Value-based Customer Service
  By: Dr. Marilyn Manning

Service is not just a smile or pleasant tone of voice. Authentic service is ethical, value based and practiced all the time. Our values may include integrity, accountability, quality, collaboration and teamwork. A value may be defined as "that which is important to someone and which affects the way a person acts." We base our behaviors daily choices, and hopefully, our strategic plans on standards and principles which arise from our personally held values. We look for this in our leaders, on our teams, and with each other. It’s surprising how often we share the same values, but never discuss them.


Ethics in the Workplace
  By: Natalie Rhoden

We’ve all heard these rules to live by: Don’t hurt, don’t steal, don’t lie, and the more famous “Do unto others as you would have done to you.” In our personal lives most people try to follow these rules. Ethics are often thought of by many as something that is related to the personal side of life and not to the business side. In some businesses, having ethics may actually be frowned upon. This is usually due to the fact that business is about doing what’s best for the bottom line and not always about doing the right thing.


Honesty and Integrity Build a Foundation of Trust
  By: Jim Clemmer
Honesty and integrity are key ingredients in developing trust. Trust is a key element in establishing credibility. Our credibility is at the center of our ability to influence others and provide strong leadership. Examples of characteristics that are the hallmark of strong leaders -- sincere, truthful, trustworthy, reliable, principled, and genuine.

What To Do If Your Boss Asks You To Do Something Unethical or Illegal
  By: Susan Dunn
You're the new secretary and your boss asks you to become a Notary Public. He then walks back into his office and you can hear him on the phone talking about a contract he wants out of, and the fact that he's going to falsify a date and signature -- "No problem, my secretary will do it."
Here are some steps you can take.

Where Have All The Honest Managers Gone?
  By: Bob Selden
Is honesty missing from management today? Does honesty have any impact on morale, productivity, employee turnover? Find out the latest research results and how a manager can apply these results on a day to day basis.


Place "+" (without the quotes) in front of words that must appear; "-" to exclude articles with certain words; and put double quotes around phrases. For example, fantastic search will find all case studies with either the word "fantastic" or "search" (or both). On the other hand, +fantastic +search will find only case studies with the words "fantastic" and "search". "fantastic search" will find only case studies that with the phrase "fantastic search". Note: Searches will not find words, such as 'management', that appear in more than half of the articles or words less than five letters long.

 


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