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Are You A Leader? Part II: Leadership Self Test Answers and Discussion
By: Dr. A. J. Schuler
| Dr. A. J. Schuler is an expert in leadership and organizational change. To find out more about his programs and services, visit www.SchulerSolutions.com or call (703) 370-6545. |
The little “Self Test” printed in Part I of this article is meant to provoke thought, and there are no standards
here for how many “leader” responses would make you a “true leader.”
The answers and ideas offered come from experience with assessments involving
hundreds of leaders and managers over time, but this is not a standardized
test. I hope you find the discussion below interesting and educational.
Remember, most managerial jobs require some leadership practice, and executives
need both strong management and leadership skills. The idea that real people
are either “leaders” or “managers” is false - different jobs require different
balances of each.
Self Test Answers and Discussion
- TRUE or FALSE: I think more about immediate results than I do about mentoring
others.
Managers focus on the process and immediate efficiency more than leaders
do. Leaders think about how they invest their time to develop the strongest
talent so that those people can grow and do more and more over time. Leaders
figure if they do that, those people will do a better job of watching and
improving processes than they themselves will. “True” is more of a manager’s
response, and “False” is more of a leader’s response.
- TRUE or FALSE: People will be motivated if you pay them enough.
Leaders understand that pay is a satisfier, not a true motivator. Once
the satisfier is in place at an acceptable level, people are motivated
by the nature of the work and challenges, opportunities to learn and grow,
and based on whether or not they feel their bosses support or care about
them. “True” is more of a manager’s answer, and “False” is more of a leader’s
answer.
- TRUE or FALSE: It’s nice to know about people’s long-term goals, but not
necessary to get the job done.
Someone once said that managers get “work done through people,” but leaders
get “people done through work.” Since leaders need to know what makes individual
people tick, they want to know long-term goals and aspirations, so they
can craft ways to combine personal goals with the work at hand, or even
the organization’s goals. For a given project, it may be less important
to know people’s long-term goals, but for organizational success and growth,
it is necessary. “True” is more of a manager’s answer, and “False” is more
of a leader’s answer.
- TRUE or FALSE: If you have a consistent recognition system that rewards
everyone in the same way, then that is enough.
Leaders’ recognize that everyone is motivated a little differently, and
so consistency is not an absolute virtue in recognizing people. Some people
may like public praise, and others may emphasize more the opportunity to
have flexible family time, for example. Since managers emphasize systems
more than they do people or personalities, “True” is more of a manager’s
response, and “False” is more of a leader’s response.
- TRUE or FALSE: The best way to build a team is to set a group goal that
is highly challenging, maybe even “crazy.”
Manager’s tend to think more in terms of what has been done before and
try to make more incremental improvements, while leaders like to challenge
people to bring out their best in ways they themselves may not have imagined
possible. The best way to build team coherence is to take people through
a shared, difficult challenge – something any military platoon leader can
tell you. “True” is more of a leader’s response, and “False” is more of
a manager’s response.
- TRUE or FALSE: My greatest pleasure in my job comes from making the work
process more effective.
This is a classic manager’s priority, deriving most pleasure from process
and efficiency. Leaders enjoy that a lot too, but they tend to enjoy most
when they can help people and organizations grow. “True” is more of a manager’s
response, and “False” is more of a leader’s response.
- TRUE or FALSE: I spend more of my time and attention on my weaker performers
than I do on my top performers, who basically take care of themselves.
Leaders use their time as a reward, and seek to invest their attention
where it can have the most upside impact. Generally speaking, people have
the most opportunity to grow and become truly great where they already
demonstrate strong performance, and so leaders tend to avoid remedial projects
or the constant oversight of weaker performers. Instead, they spend more
of their attention on the people who are the best at what they do, since
those are the people who will bring invent the greatest process and performance
improvements in the future. Managers tend to focus more on problems to
solve than they do on opportunities to boost people toward previously unachieved
levels of excellence. “True” is more of a manager’s response, and “False”
is more of a leader’s response.
- TRUE or FALSE: It’s better not to know anything about the personal lives
and interests of the people who report to me.
Leaders try to learn what makes each person tick, so that means knowing
getting to understand them in a more personal way, without being invasive
or inappropriate. Managers tend to be more cut-and-dried in their work
relations. “True” is more of a manager’s response, while “False” is more
of a leader’s response.
- TRUE or FALSE: Sometimes, it’s almost as if I’m a “collector of people”
because I’m always recruiting and getting to know new people.
Some of the best managers are very good at studying best practices – ways
to “build a better mousetrap” to improve performance and efficiency. Leaders
tend to look more for the “Einsteins” and star performers of the world
who are more likely to invent those better mousetraps in the first place.
Leaders think about people and their talents as if they were investment
opportunities, and so “True” is more of a leader’s response, and “False”
is more of a manager’s response
- TRUE or FALSE: I like to surround myself with people who are better at
what they do than I am.
This is a classic leadership statement, since leaders are all about finding
and cultivating talent, and are not threatened by it. Managers may tend
to want to feel more in control of their surroundings – not least of all
because highly talented people can be very independent and difficult to
“manage!” Since leaders tend to have stronger social skills than managers
do, and so are better prepared to deal with other strong egos, “True” is
more of a leader’s response, and “False” is more of a manager’s response.
- TRUE or FALSE: I am a lifelong student of what makes other people tick.
“True” is more of a leader’s response, and “False” is more of a manager’s
response, for reasons already discussed.
- TRUE or FALSE: People talk about “mission” too much – it’s best just to
let people do their work and not try to bring values into the conversation.
While it’s true that “mission” and “vision” are concepts that have become
watered down by careless misuse, leaders still understand that it is best
to connect daily work and projects into a larger framework that gives work
a sense of purpose and meaning. People would rather feel that their work
has some purpose and meaning in order to do their work well and care about
results. “True” is more of a manager’s response, and “False” is more a
leader’s response.
- TRUE or FALSE: It’s my job to know everything that goes on in my area.
Since leaders focus more on knowing the people who know what is going on,
rather than on the details of everything that is going on, “True” is more
of a manager’s response, and “False” is more of a leader’s response.
- TRUE or FALSE: I pay close attention to how and where I spend my time,
because the priorities I put into action are the ones that other people
will observe and follow.
Leaders realize that the little things they do ripple out in wider and
wider ways, and that their actual priorities will be mimicked throughout
an organization. As a result, they make their choices wisely, knowing that
people, and other managers or supervisors, do imitate the “boss,” who sets
the ultimate tone. “True” is more of a leader’s response, and “false” is
more of a manager’s response.
- TRUE or FALSE: I’ve worked hard to get along with or understand people
who are very different from me.
As headstrong as many leaders can be, they know from experience that being
so headstrong can be a liability, and they have learned to work hard at
accepting and listening to other points of view. Managers may be more focused
on what they believe to be the “right way” to do some job or work process,
and may be less open to widely divergent views. Leaders may not always
enjoy hearing other views, but they often have learned the critical importance
of the saying, “Let the best idea win!” “True” is more of a leader’s response,
and “False” is more of a manager’s response.
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